Document v4.1.2
Terms of
Service Agreement.
These terms govern the use of StrataBuddy by committee members, owners, residents, invited collaborators, and administrators. By accessing the platform you agree to operate within the responsibilities, limitations, and compliance expectations described below.
Introduction
1. StrataBuddy is a software platform, not a managing agent.
StrataBuddy provides software tools for record-keeping, communication, meeting workflows, maintenance tracking, and operational transparency. It is not a licensed strata manager, body corporate manager, legal adviser, or financial adviser.
Nothing in the application constitutes legal, accounting, or management advice. Users remain responsible for decisions made on behalf of their building and for ensuring compliance with applicable strata, owners corporation, or body corporate rules.
Account integrity
You must provide accurate and current registration details, keep login credentials secure, and ensure that actions taken under your account are authorized by your role within the building.
Prohibited conduct
You may not misuse the platform, interfere with service availability, impersonate another user, or attempt to reverse-engineer or compromise any protected feature, token, or integration.
Fees & Payments
2. Platform access, subscriptions, and billing.
If StrataBuddy is offered through a paid subscription, the applicable pricing, renewal terms, and billing frequency will be disclosed to the building or account holder selecting the plan.
StrataBuddy does not collect levies or make payments on behalf of a building. Any financial information shown in the app is for workflow support and transparency, not custodial banking.
Hidden fees in-app
Access control
History support
Communication workflows
Liability
3. Limitation of liability.
To the maximum extent permitted by law, StrataBuddy and its developers are not liable for indirect, incidental, special, or consequential damages arising from use of the platform. The service is provided on an "as available" basis and cannot guarantee legal outcomes, financial outcomes, or uninterrupted access.
Important: buildings remain responsible for decisions, records, and compliance actions taken through the platform.
Privacy
4. Privacy and account data.
Personal information such as names, email addresses, role assignments, and account activity is used to support membership management, secure access, and building communications. For more detail on how information is stored and used, review the full privacy policy.
Read the Privacy PolicyTermination
5. Access may be suspended or ended for misuse.
This agreement remains in effect until terminated by either party. Users may stop using the platform at any time. StrataBuddy may suspend or remove access where activity creates risk, violates these terms, or undermines the integrity of the platform or another building's workspace.