Hand over to a new Secretary
Transfer admin access, update the strata roll, and complete the statutory notice obligations.
Before you start
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At least one other person already holds the
Adminrole in the building (StrataOwn will block the handover otherwise). - check_circle
The incoming Secretary has been elected at a meeting and has a StrataOwn account.
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The committee has resolved the office bearer change and you have the resolution reference.
Open Settings → Handover
The eight-item checklist appears: roll updates, document access, notification preferences, audit-log export, in-flight items, key contacts, banking access, and final farewell email.
Promote the new Secretary
Assign them the Admin role and the Secretary office bearer role with the AGM date as the effective date.
Update the strata roll
Record the change of office bearers; this is the version that goes to the regulator.
Transfer notification preferences
Move per-event notifications from your account to the new Secretary's so emails don't keep coming to you.
Export the audit log
Take a CSV snapshot for your records before stepping down.
Hand over in-flight items
Reassign open work orders, insurance claims and committee tasks to the new Secretary.
Confirm banking access
Arrange this with your strata bank account provider directly — StrataOwn doesn't control bank signatories.
Complete the handover
Click Complete handover. Your Admin role is removed and the audit log records the transition.
Frequently Asked Questions
What if no one else is an Admin?expand_more
StrataOwn will not let you complete the handover. Promote at least one other committee member to Admin first, even temporarily, so the building cannot be locked out.
Do I lose access to old documents?expand_more
As an outgoing committee member you retain read access for the period required by your state's Act, then access lapses. Take an export of anything you specifically need beforehand.
Related Articles
Notification preferences
How to control which emails and in-app alerts AppInfo.Name sends to you and to lot owners.
Get your building set up
Add lots, invite committee, set the spending limit, and create your first levy schedule.
Maintain the strata roll
What the strata roll is, who can view it, and the owner's right to inspect under strata legislation.
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