Support for Secretary / Admins
Empowering secretaries and admins with step-by-step guidance on statutory obligations, building setup, meeting notices, compliance tracking, and smooth committee handovers.
Priority Workflows
Maintaining the Strata Roll
Keep owner details and unit entitlements synchronised across all statutory records.
Issuing Meeting Notices
Issue compliant AGM/EGM notices within the mandatory legislative notice windows.
Tracking Compliance Expiries
Real-time monitoring of insurance renewals, fire safety reports, and structural inspections.
Recommended Reading
Get your building set up
Add lots, invite committee, set the spending limit, and create your first levy schedule.
Read Full ArticleMaintain the strata roll
What the strata roll is, who can view it, and the owner's right to inspect under strata legislation.
Read Full ArticleIssue your first levy notice
End-to-end walkthrough: levy schedule setup, lot calculations, and notice delivery.
Read Full ArticleManage levy arrears
How outstanding amounts are calculated, interest accrual, payment plans, and write-offs.
Read Full ArticleArrears notices, penalties & legal escalation
How StrataBuddy automatically sends reminder and legal notices, how to apply a penalty, and how to advance a debt through the escalation workflow.
Read Full ArticleRun an AGM end-to-end
Agenda creation, motion drafting, quorum check, voting, minutes, and outcome recording.
Read Full ArticleSend a notice of meeting
Minimum notice periods under each state's strata legislation and what must be included.
Read Full ArticleUse the compliance register
Which items are tracked, statutory deadlines, and how AppInfo.Name generates 90- and 30-day alerts.
Read Full ArticleLodge an insurance claim
Record the incident, attach documents, track claim status, and notify affected lot owners.
Read Full ArticleRaise and manage work orders
Create an order, assign a contractor, record costs, approvals above the spending limit, and close.
Read Full ArticleHand over to a new Secretary
Transfer admin access, update the strata roll, and complete the statutory notice obligations.
Read Full ArticleUnderstanding quorum
What quorum means, how it is calculated, and what happens when a meeting starts without enough attendees.
Read Full ArticleMeeting notice periods
Minimum days' notice required for AGMs and EGMs under each Australian state's strata legislation.
Read Full ArticleContractor panel statuses
What Pending, Approved, Preferred, and Suspended mean and how status affects work order assignment.
Read Full ArticleSetting the sum insured
How to determine the correct replacement value for a strata building and keep it up to date.
Read Full ArticleCommittee spending limit
What the committee spending limit is, how to set it, and when a resolution is required to exceed it.
Read Full ArticleSpecial levy resolutions
How to pass a special levy resolution, who must vote, and how the levy is distributed across lots.
Read Full ArticleSinking fund adequacy
What makes a sinking fund adequate, the 10-year plan requirement, and how AppInfo.Name flags shortfalls.
Read Full ArticleCapital works plan
Creating and maintaining the 10-year capital works plan and linking it to the sinking fund.
Read Full ArticleFinancial statements
Reading the income and expenditure statement, balance sheet, and levy arrears report in StrataBuddy.
Read Full ArticleLot entitlements
What unit entitlements are, how they affect levy calculations, and how to update them after a strata plan amendment.
Read Full ArticleService addresses on the strata roll
How to record and update a lot owner's service address, and the legal requirement to keep it current.
Read Full ArticleDocument vault health
What the document vault health score measures, which categories matter most, and how to improve it.
Read Full ArticleDocument audit log
How the audit log records document uploads, replacements, and downloads for compliance purposes.
Read Full ArticleNotification preferences
How to control which emails and in-app alerts AppInfo.Name sends to you and to lot owners.
Read Full ArticleDefects and incidents
How to log a building defect or incident, track its status, and link it to insurance or maintenance.
Read Full ArticleLegal Resources
- NSW Strata Schemes Management Act 2015 open_in_new
- QLD Body Corporate and Community Management Act open_in_new
- VIC Owners Corporations Act 2006 open_in_new
- WA Strata Titles Act 1985 open_in_new
Need clarification on a specific legislative clause?
Ask a Consultant